Hualien: Xiang You Xiang Bento Investigative Bureau

【Evaluation Validity Period: 2022/06/16~2025/06/15】 Xiang You Xiang Catering Co., Ltd. was established in the 73rd year of the Republic of China (1984). Its predecessor was "Xiang You Xiang Nutritious Bento Service Store," making it one of the earliest group meal providers in Taiwan. In the past, the public's stereotype of kitchen operations was that they were wet, slippery, hot, dirty, and greasy. The company hopes that by opening its doors for visits, people can understand the standard production process of group meals, thereby gaining greater confidence in the safety and hygiene of food preparation in Taiwan. Xiang You Xiang has positioned its tourist factory around the theme of "Taiwanese Bento Culture." In addition to introducing the group meal production process, it also emphasizes dietary knowledge and nutritional education. The factory area is also planned with quick tours and in-depth explorations tailored to different customer groups. In the future, in conjunction with the Meilun Industrial Park's development into a tourist stone art park, it will link with related food industries within the industrial park to form a cluster effect. Besides "stone art" (石藝), there will also be "food art" (食藝), allowing visitors not only to understand the transformation of bento culture but also to explore various tourist highlights and get closer to Hualien's industrial characteristics. At the Xiang You Xiang Bento Investigation Bureau, visitors can glimpse the complete process of current school lunch from scientific menu design to the preparation of a single bento box through display walls and transparent viewing windows in the operation area. The bureau also offers some health tips and explanations of dietary taboos, allowing schoolchildren and visitors to not only gain greater confidence in the safety and hygiene of domestic food preparation but also to take home a wealth of knowledge! Xiang You Xiang is committed to developing into Taiwan's top bento tourist factory, combining professional design with innovative equipment. This includes integrating logistics with a central kitchen, based on HACCP (Hazard Analysis and Critical Control Points) food safety management system. It separates people flow, material flow, air flow, water flow, waste treatment, and vector control. Furthermore, it incorporates the latest domestic and international catering equipment, optimizing workflow to meet the highest standards for group meal factories. It is currently the largest group meal company in the Eastern Taiwan region. As a traditional industry, Xiang You Xiang precisely manages information, having introduced the nation's first central kitchen specific software, the "Omnipotent Chef Series." It has also established a menu bank, using computers to plan diverse menus that meet nutritional needs for various life stages. This not only makes nutritional analysis, cost calculation, and production management more accurate and efficient, but through information integration, dietitians can immediately create menus based on seasonal availability and prices, further simplifying administrative tasks in the procurement process and using technology to enhance service quality and efficiency. At Xiang You Xiang, the core value is a mother's love for her children, believing that every consumer should be treated and cared for like family. Now, whether for adorable toddlers, growing students, or silver-haired elders, let us spread the fragrance of love – Xiang You Xiang.